Terms and Conditions

Useful information:

  • Check in: The room is available from 2 pm on the day of arrival; if your room is ready before that time we will give you the key beforehand, otherwise you can leave your luggage in our left luggage area and take advantage of the pools and SPA.
  • Check out: On the day of departure, we kindly ask that you vacate the room before 11 am. Any requests for checking-out later must be agreed with the reception, subject to the availability of the room. Guests who wish to use the pools and Spa after checking out can remain for an additional fee of € 30,00 per person till 7 pm.
  • At the moment of the booking, you will be asked for your credit card's number (number and expiry date). No amount will be charged.
  • We kindly ask you to control your credit card limit.
  • At the moment of the booking, you will be asked for your credit card's number (number and expiry date). We reserve the right to make a pre-authorization.
  • At the moment of check in we kindly ask our guests to show a valid identification document (identity card or passport).
  • Our guests must pay the city tax at the end of the whole stay directly at the hotel; this will be € 2,00 per person per night for a maximum of 7 nights. This tax is not included in the hotel price list.

Cancellation policy:

  • You can cancel or modify your booking without any additional charge within 48 hours from your arrival. (During the period of New Year guest can cancel the reservation within 7 days from your arrival).
  • In the event of "late cancellation" that is you have cancelled your booking less than 48 hours before your arrival, we will charge you with the amount of 2 nights and the services you reserved.
  • In the event of "NO SHOW", advanced departure or late arrival, the whole amount of the booking will be charged.

Payment methods:

The following ways are accepted: credit card (VISA, Mastercard, AmEx), non-negotiable check, credit transfer and cash

Our bank details:

Cassa di Risparmio del Veneto
filiale di Montegrotto Terme (PD),
Viale Stazione, 16 – 35036 Montegrotto Terme (PD) 
IBAN: IT 75V062256268007401541300W
BIC/SWIFT: IBSPIT2PXXX

Hotel

Hotel Terme Augustus
Viale Stazione 150
35036 Montegrotto Terme (PD) Italy
Phone: +39.049793200
Fax: +39.049793518
E-Mail: info@hotelaugustus.com

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